Contact Us
Spotted an error, have a question, or just want to reach out? We would genuinely like to hear from you.
We are an independent information site and cannot access, check, or process anyone’s NBI Clearance application. For anything related to your actual application, appointment, or clearance status, please contact NBI directly through clearance.nbi.gov.ph or your local branch.
How To Reach Us
The best way to reach us is by email. Please include which page you are writing about if your message relates to specific content on the site, since this helps us respond faster and more accurately.
Send us a message anytime
We aim to respond within a few business days.
Before You Write In
A few common questions we cannot help with directly, since they require access to NBI’s own systems that we simply do not have.
- Checking the status of your specific NBI Clearance application
- Confirming whether your payment has posted on NBI’s system
- Resolving a hit status or scheduling a verification interview
- Anything requiring access to your personal NBI account
For all of these, NBI’s own portal, helpline, or your local branch will always be faster and more reliable than reaching out to us.